Support Desk
Planned Hours Alerts
Planned hours per ticket with an e-mail alert when they are exceeded.
osky_initially_planned_hours_support
What it does
Set the hours a ticket should take; when worked time passes it, the manager is e-mailed.
Who it is for
Support managers watching budgets.
What you get
Planned hours field
Exceeded-hours alert e-mail
Manager notification
Ready when you are
Build, license and run your Odoo business on OSKY
Start with a free trial of any add-on, or talk to us about the full platform. We set it up with you.