Support Desk
Support Auto Close
Closes inactive tickets automatically and records stage history.
osky_support_auto_close
What it does
A scheduled action closes tickets that had no activity for a configurable number of days, and every stage change is logged per ticket.
Who it is for
Busy support desks that want a clean queue.
What you get
Configurable inactivity delay
Automatic closing
Stage history per ticket
Ready when you are
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